Last updated: 23 July 2026
These Terms & Conditions apply to purchases from Calm is a Skill, operated by Melinda Charlesworth.
By purchasing or participating in Calm When It Counts or accessing the Calm Navigation System, you agree to these terms.
Calm When It Counts is a live educational workshop scheduled for:
Tuesday 18 August 2026 at 10:00 am Sydney time
Monday 17 August at 5:00 pm California time
Monday 17 August at 8:00 pm New York time
The workshop is scheduled to run for approximately 90 minutes.
Joining information, the workbook and workshop reminders will be sent to the email address supplied during purchase.
The workshop will be recorded.
If you participate using your camera, microphone, name or chat, that information may appear in the recording. You may keep your camera and microphone switched off and avoid sharing personally identifying information in the chat if you do not wish to appear.
Purchasers will receive access to the recording for 12 months after it is released.
Prices are displayed in US dollars unless stated otherwise.
Payment must be completed before workshop access or digital-product access is provided. Payment processing may be handled by third-party providers.
Customers purchasing the workshop and Calm Navigation System bundle will receive access to the Calm Navigation System following successful payment.
Access is for the purchaser’s personal use only. Login information, digital materials, recordings and downloads must not be shared, copied, resold or distributed.
All workshop content, workbooks, recordings, frameworks, graphics, resources and Calm Navigation System materials remain the intellectual property of Calm is a Skill and Melinda Charlesworth.
Your purchase gives you a limited, non-transferable right to use the materials for your own personal learning.
You may not reproduce, teach, publish, commercially exploit or distribute the materials without written permission.
Calm When It Counts and the Calm Navigation System provide general educational information.
They are not medical, psychological, counselling or crisis services and are not intended to diagnose, treat or replace individual care from a qualified professional.
You remain responsible for your own decisions, wellbeing and use of the information provided.
If you are experiencing a medical or mental-health emergency, seek appropriate professional or emergency support.
Individual experiences and outcomes vary. We do not guarantee a particular personal, professional, health or financial result.
Participants must communicate respectfully and must not harass, threaten or disrupt the facilitator or other participants.
We may remove a participant whose behaviour materially disrupts the workshop. A refund may not be provided where removal results from serious or repeated misconduct.
You are responsible for having a suitable device and reliable internet connection.
If you experience personal technical difficulties, you will still receive the recording. If a significant technical problem on our side prevents delivery of the workshop, we will provide an appropriate remedy, such as a replacement session, recording or refund.
We may make reasonable changes to workshop delivery where necessary.
If we cancel the workshop and do not provide a suitable replacement date or equivalent service, affected customers will be entitled to a refund.
Refunds are governed by our Refund Policy.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.
Consumer guarantees automatically apply to services supplied to consumers, and businesses cannot use terms that remove those statutory rights.
To the maximum extent permitted by law, we are not responsible for indirect, incidental or consequential loss arising from participation in the workshop or use of the materials.
Where liability cannot lawfully be excluded, it will be limited only to the extent permitted by law.
These terms are governed by the laws of New South Wales, Australia.
Questions may be sent to: